Nigeria's Property Marketplace
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Privacy Policy
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Privacy Policy for myplace.ng
Last Updated: September 12th, 2024
This Privacy Policy describes how myplace.ng ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website, mobile app, or any other services provided by us (collectively, the "Platform"). By accessing or using our Platform, you consent to the practices described in this Privacy Policy.
1. Data Collection
We collect personal and non-personal information to provide our services effectively. We collect information in the following ways:
a. Personal Information
When you create an account, list a property, or make an inquiry, we collect personal information, such as:
- Name
- Email address
- Phone number
- Location
- Business details(for agents, developers , and agencies)
b. Property Listings Information
When you submit a property for listing, we collect property-related details, including:
- Property location
- Property type (residential, commercial, industrial, etc.)
- Photos, videos, and descriptions
- Price and other relevant property information
c. Automated Information
We collect non-personally identifiable information automatically when you visit our Platform, such as:
- Your IP address
- Browser type
- Access times
- Pages visited on our Platform
This data helps us improve the user experience, analyze website performance, and optimize our services.
2. Use of Collected Information
We use the information collected from you to:
- Account Management: Create and manage your user account, verify your identity, and provide access to saved listings.
- Service Delivery: Connect property seekers with real estate professionals and facilitate property transactions.
- Communication: Send updates, respond to inquiries, and provide support, including property notifications or promotions.
- Personalization: Tailor content and recommendations based on your preferences and browsing history
- Security: Protect user accounts, verify the legitimacy of listings, and prevent fraud.
3. Sharing of Information
We take your privacy seriously and only share personal information in limited circumstances:
a. With Real Estate Professionals
When you engage with a real estate agent or developer, we share your relevant personal information (such as name and contact details) to facilitate transactions.
b. Service Providers
We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, data storage providers, or marketing partners. These providers are required to use your information solely for the intended purpose.
c. Legal Requirements
We may disclose your personal information to comply with legal obligations, including in response to a subpoena, court order, or government request.
4. Data Security
We are committed to protecting your personal data from unauthorized access, misuse, or disclosure. We employ various security measures, including:
- Encryption protocols (SSL) to protect data during transmission
- Firewalls and intrusion detection systems
- Regular security audits and updates
a. User Responsibilities
You are responsible for securing your account credentials. We recommend using a strong password and not sharing it with anyone. Notify us immediately if you suspect unauthorized access to your account.
5. Retention of Data
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, we securely delete or anonymize it.
This data helps us improve the user experience, analyze website performance, and optimize our services.
6. Cookies and Tracking Technologies
Our Platform uses cookies and similar technologies to enhance your experience and analyze traffic patterns.
a. Types of Cookies
- Essential Cookies: Required for the proper functioning of the Platform.
- Performance Cookies: Help us monitor user behavior and improve performance.
- Functional Cookies:Store your preferences to provide a personalized experience.
b. Managing Cookies
You can manage or disable cookies through your browser settings. However, this may limit certain functionalities of the Platform.
This data helps us improve the user experience, analyze website performance, and optimize our services.
7. Third-Party Ads and Analytics
We use third-party analytics tools to track website traffic and user behavior. Our Platform may display ads served by third-party advertising partners, which may use cookies and similar technologies to provide relevant ads based on your browsing history. These third parties may have access to some non-personally identifiable information about your activities on the Platform.
We are not responsible for the data collection practices of these third-party analytics or ad partners, and we encourage you to review their privacy policies.
8. Children's Privacy
Our Platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.
9. Your Rights
As a user of myplace.ng, you have certain rights regarding your personal information:
- a. Access: You may request a copy of the personal information we hold about you.
- b. Rectification: You can request correction of any inaccuracies in your personal data.
- c. Deletion: You can request that your personal data be deleted, subject to legal obligations.
- d. Objection: You have the right to object to the processing of your data for direct marketing purposes.
- e. Data Portability: You may request that we transfer your data to another service provider.
To exercise these rights, please contact us at support@myplace.ng.
10. Third-Party Links
Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies before providing any personal information.
11. Updates to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes or updates will be published on this page, and the "Last Updated" or effective date will be clearly displayed at the top. It is your responsibility as a user or interested party to regularly review this Privacy Policy and stay informed about any changes. We encourage you to check this page periodically to ensure you are aware of how we collect, use, and protect your personal data. By continuing to use our Platform after changes are posted, you acknowledge and agree to the updated terms of this Privacy Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, you can reach us at:
- Email: support@myplace.ng
- WhatsApp: +234.816.168.6883
- Website: https://myplace.ng/contact-us/
