Terms of use

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What We Offer

Purpose of Agreement

1. Introduction

Purpose of Agreement

Welcome to MyPlace.ng, Nigeria's leading online marketplace for real estate properties! This Terms of Service (ToS) agreement governs the relationship between MyPlace.ng platform, and its users, including property seekers, agents, developers, and agencies. By accessing or using the MyPlace.ng website or mobile application (the "Platform"), users agree to comply with these terms and conditions. The Platform provides a space for property listings and connects property seekers with real estate professionals across Nigeria.

Scope of Services

MyPlace.ng offers a range of services, including but not limited to property listings, direct connections with licensed real estate agents and developers, property management tools, and secure browsing of listings. The Platform is designed to streamline property transactions, from searching to engaging with professionals.

Acceptance of Terms

By using the MyPlace.ng Platform, you signify your agreement to these Terms of Service. If you do not agree with these terms, you should discontinue your use of the Platform immediately.

2. Definitions

Property Seeker: An individual user who searches for properties listed on MyPlace.ng.
Real Estate Professional: Licensed real estate agents, developers, or agencies listing properties on the Platform.
Agent: A licensed real estate agent who lists properties on the Platform.
Developer: A registered company or individual who lists properties for sale or rent on the Platform.
User: Any person or entity accessing the Platform, including property seekers, agents, and developers.
Platform: The MyPlace.ng website, mobile app, and any associated services.
Content: Any information, data, text, images, graphics, sounds, and other materials available on the Platform.
Listing: A detailed description of a property available for sale or rent.

3. Account Registration

Eligibility

To use the Platform, users must be of legal age (18 years or older) and have the capacity to form legally binding agreements under Nigerian law.

Account Setup

Users are required to provide accurate and complete information during the registration process. Upon registration, users will receive an account with a unique login and password. You are responsible for safeguarding this information and for any activity that occurs under your account.

User Responsibility

You agree to notify MyPlace.ng immediately of any unauthorized use of your account or any other breach of security. MyPlace.ng is not liable for any loss or damage arising from your failure to secure your login credentials.

4. Listing and Verification Process

Listing Accuracy

Real estate professionals are required to provide complete, accurate, and up-to-date information in their listings. Misleading or false listings are strictly prohibited and may result in account suspension.

Verification

While MyPlace.ng verifies the credentials of agents and developers, not all individual property listings undergo verification. Users should conduct their own due diligence before entering into any transaction.

Listing Removal

MyPlace.ng reserves the right to remove listings that violate our terms or appear fraudulent. Listings found to contain false information or infringe on the rights of others may be removed without prior notice.

5. User Responsibilities

User Conduct

Users must use the Platform responsibly and in compliance with all applicable laws. Prohibited actions include, but are not limited to, posting false or misleading information, using the Platform for illegal activities, harassing other users, and attempting to disrupt the Platform.

Property Seeker Obligations

Property seekers must act in good faith when making inquiries or arranging property viewings. Misuse of the platform, such as submitting false inquiries, may result in account suspension.

Real Estate Professional Obligations

Agents and developers must ensure that all listings are accurate, comply with relevant property laws, and respect the privacy of property seekers. Any violation of these responsibilities may lead to account suspension or legal action.

6. Prohibited Activities

Misrepresentation

Users may not provide false or inaccurate property descriptions. Any form of misrepresentation, whether intentional or not, is a violation of this agreement.

Fraud

MyPlace.ng has zero tolerance for fraudulent activity. Any user found engaging in fraud may face legal action and immediate account termination.

Interference with Platform

Users are prohibited from attempting to interfere with or disrupt the functioning of the Platform, including hacking attempts, introducing malicious software, or engaging in any activity designed to overload the Platform’s systems.

7. Fees and Payments

Fees for Professionals

Real estate professionals may be subject to fees for listing properties or purchasing premium services, such as enhanced listing visibility. All applicable fees will be outlined during the sign-up or purchase process.

Payment Methods

Fees may be paid through accepted methods, such as credit/debit cards or bank transfers. MyPlace.ng uses secure encryption methods to process payments and ensure the safety of your financial information.

Refund Policy

Refunds, if applicable, are governed by the platform's refund policy. Real estate professionals must review their obligations before requesting refunds, as certain services may be non-refundable.

8. Property Transactions

Role of MyPlace.ng

MyPlace.ng is a facilitator of property listings and does not participate in the actual property transactions between seekers and real estate professionals. We do not guarantee the completion of any property sale, rental, or lease agreement.

Third-Party Responsibility

MyPlace.ng is not liable for any disputes arising between property seekers and professionals, including disputes about property condition, ownership, or contract terms.

No Guarantee of Sale/Rental

MyPlace.ng provides tools to facilitate property listings but does not guarantee that any listing will result in a successful transaction.

9. Data Privacy and Security

Data Protection

MyPlace.ng is committed to protecting the personal information of its users. We collect and use user data in compliance with Nigerian data privacy laws, including the Nigerian Data Protection Regulation (NDPR).

User Consent

By using the Platform, users consent to the collection, use, and processing of their personal data for purposes such as account creation, communication with real estate professionals, and marketing.

Data Breaches

In the event of a security breach, MyPlace.ng will take appropriate action to notify users and mitigate potential risks in compliance with applicable regulations.

10. Intellectual Property

Ownership of Content

MyPlace.ng retains all rights, title, and interest in the Platform’s content, features, and branding. Users may not reproduce or use the content without prior authorization.

User-Generated Content

Real estate professionals retain rights to their property listings, but MyPlace.ng may use these listings for marketing purposes, including advertisements and promotions.

Trademarks

MyPlace.ng’s trademarks, logos, and branding may not be used without explicit permission.

11. Termination and Suspension of Accounts

Termination Rights

MyPlace.ng reserves the right to suspend or terminate any user’s account for violations of these terms, at its sole discretion, with or without notice.

User-Initiated Termination

Users may terminate their account at any time by contacting customer support. Upon termination, access to the Platform will be disabled.

Consequences of Termination

If an account is terminated, all associated data, including listings, will be deleted from the Platform. Users will lose access to all Platform services.

12. Disclaimers and Limitation of Liability

Platform Availability

MyPlace.ng does not guarantee continuous or error-free access to the Platform. Downtime or interruptions may occur due to maintenance, technical issues, or external factors beyond our control.

No Liability for Listings

MyPlace.ng is not responsible for the accuracy, completeness, or legality of any property listing on the Platform.

No Liability for Transactions

MyPlace.ng is not liable for any disputes, losses, or damages arising from transactions between users and real estate professionals.

13. Indemnification

User Responsibility

Users agree to indemnify and hold harmless MyPlace.ng, its affiliates, and employees from any claims, damages, or losses resulting from their use of the Platform or violation of these terms.

14. Modification of Terms

Changes to ToS

MyPlace.ng reserves the right to modify these Terms of Service at any time. Changes will be effective upon posting to the Platform.

User Notification

It is the responsibility of users to review these terms regularly. Continued use of the Platform after any modification constitutes acceptance of the updated terms.

15. Governing Law and Dispute Resolution

Jurisdiction

This agreement is governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

Dispute Resolution

In the event of a dispute, the parties will first attempt to resolve the issue through mediation. If mediation fails, the dispute will be settled through arbitration or legal action in Nigeria, as per applicable laws.

16. Miscellaneous

Entire Agreement

These Terms of Service constitute the entire agreement between users and MyPlace.ng concerning the use of the Platform. No other agreements, oral or written, will be recognized.

Severability

If any provision of this agreement is found to be unenforceable, the remaining provisions will remain in full force and effect.

Contact Information

For any inquiries or issues, please contact us through our Contact Form or email support@myplace.ng.

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